Privacy Policy | The Digital Executive Agent
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Privacy Policy

Last Updated: March 2026

At The Digital Executive Agent ("The D.E.A."), your privacy matters. This policy explains how we collect, use, and protect your personal data across our website, AI automation systems, and consulting services.

01Information We Collect

Personal Information

Name, company, email, phone submitted via contact forms, booking links, chatbots, AI voice agents, or lead magnet downloads.

Usage & Technical Data

IP address, browser type, device info, pages visited, and referral source — collected automatically via cookies and analytics tools.

AI Interaction Data

If you interact with our AI chatbot or AI voice agent, conversation transcripts and call summaries may be logged to improve service quality and deliver accurate follow-up.

02How We Use Your Information

  • Provide and improve our automation services
  • Respond to inquiries, bookings, and consultation requests
  • Deliver AI-powered follow-up sequences (email, SMS) with your opt-in
  • Train and optimize AI systems to serve you better
  • Analyze site and automation performance
  • Comply with legal obligations

03AI-Specific Disclosure

Our services may include AI chatbots, AI voice agents, and AI employees (autonomous workflow agents). When you interact with these systems:

  • You will be informed when communicating with AI where required by law
  • Conversations may be recorded, transcribed, and summarized
  • AI outputs are reviewed by humans for quality and compliance
  • We monitor for bias and accuracy in AI-driven lead scoring and communications

04Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third-party vendors (CRM, email platforms, AI providers) under strict confidentiality agreements, or with legal authorities if required by law.

Important exclusion for SMS data: All categories of information sharing described in this section exclude text messaging originator opt-in data and consent. See Section 05 for full details.

05SMS / Text Messaging Program

When you opt in to receive SMS messages from The Digital Executive Agent, you agree to receive recurring marketing, informational, and transactional text messages at the phone number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information sharing with subcontractors who support our SMS program (such as customer service providers and messaging platform providers) is permitted strictly for the purpose of delivering the SMS service and is subject to confidentiality obligations consistent with this Privacy Policy.

Consent to receive SMS messages is not a condition of purchasing any goods or services from The Digital Executive Agent. You may opt out at any time by replying STOP. For help, reply HELP or contact us at our contact page.

06Data Retention & Security

Data is stored using encryption in transit (HTTPS) and at rest via reputable cloud systems. No sensitive data is stored in plain-text spreadsheets. API keys are managed via environment variables and rotated quarterly. We retain data only as long as necessary for outlined purposes or as required by law.

07Your Rights

  • Access, update, or delete your personal data
  • Withdraw consent to marketing communications at any time
  • Request data portability or processing restriction
  • Opt out of AI-assisted communications
  • Opt out of SMS messages by replying STOP at any time

08Email & SMS Compliance

Every marketing email includes an unsubscribe link in accordance with CAN-SPAM. SMS marketing requires explicit written consent in accordance with the TCPA, and we maintain A2P 10DLC registration. Opt-outs are processed within 24 hours. Our SMS program complies with the CTIA Messaging Principles and Best Practices.

09Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices.

10Changes to This Policy

Updates will be reflected with a new "Last Updated" date at the top of this page. Please review periodically.

11Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach us via our Contact page or call 917-935-4358.

© 2026 The Digital Executive Agent. All rights reserved.